Collaboration Effectiveness in a Virtual Environment

The following four “cornerstones” are presented as necessary elements in the development and sustainability of a virtual team: direction, competence, opportunity and motivation (Harwood, 2008). This is referred to as the DCOM model, using the abbreviation of the four elemental words: Direction, Competence, Opportunity, and Motivation.

Cornerstone Considerations for Virtual Organizations
Direction – the why and the how of doing the work How clear is the direction that collaboration is required as part of the strategy – and is essential to success?
Competence – KSAs needed Do people have the technical and interpersonal skills they need to collaborate effectively across boundaries?
Opportunity – enabling team with support and resources, technology, work processes Do work processes incorporate time zone and other boundary conditions? Is technology leveraged to support collaboration?
Motivation – performance based on willingness to do the work What practices have been put in place to keep people informed, five helpful feedback, and recognize success as a total network?

Posted on April 16, 2012, in Virtual Teams. Bookmark the permalink. Leave a comment.

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